RETURN & REFUND POLICY
All goods sold are strictly non-returnable and non-refundable unless the item received is proven to be defective, damaged, or incorrectly supplied. The returned goods/products will be checked with the receipt together and the goods should be in the good condition. All claims for returns, exchanges, or refunds are subject to an inspection and verification process before approval is granted. Items found to be damaged due to misuse, mishandling, improper use, negligence, modification, or normal wear and tear will not be eligible for return, exchange, or refund. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. FELET International Holdings Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 days after the confirmation.
By purchasing from us, customers agree to the terms stated in this policy. We reserve the right to reject any claim that does not comply with the terms and conditions stated above.
Please return your purchase to the following address:
FELET International Holdings Sdn Bhd
88, Jalan Abdul Rahman,
84000 Muar, Johor,
Malaysia.
Please contact us at felet@feletsports.com or +606-951 1777 if you have any questions or doubts.